Skip to content

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Joahanna Harris

Joahanna Harris

July 8, 2025

1  out of  5
rating by Joahanna Harris
"Don't deserve one star!!! Dan is Sarcastic Speaking 😝 Sassy Taking and Verbally Offensive 👇 He started Yelling on the phone 📞 after I questioned why is State Farm Insurance Agency raising the rates on my policies 📄 every three weeks? I Never had to make or file a claim!!! Something very suspicious is going on 😲"
Profile photo of Kelli Vollmer

Kelli Vollmer

April 16, 2025

5  out of  5
rating by Kelli Vollmer
"We love working with Kevin Thomas' team, and State Farm!
We have been a part of a few of Missouri's wild storms and seen horrible damage to both multiple vehicles and our home. It is a scary feeling! Kevin made us feel so much better knowing we would be taken care of right away and that his team was always readily available to answer our calls, day or night! We never hesitate to reach out to him or his team with questions, and always feel valued! You can not go wrong by joining his family!"
We responded:
"Hi Kelli! We’re thankful for your feedback. It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Profile photo of Michael Mcskimmimg

Michael Mcskimmimg

April 16, 2025

5  out of  5
rating by Michael Mcskimmimg
"Kevin is a great agent and has helped me out with many instances. None of the above have been bad and every single time he takes me through a smooth and great process. I highly recommend him as your Auto or Home agent. He really is a great person and just wants to help you out. Thank you Kevin! Seriously! - Michael McSkimming."
We responded:
"Hi Michael! We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Profile photo of Megan McCarty

Megan McCarty

August 8, 2024

2  out of  5
rating by Megan McCarty
"Not sure why there are so many 5 star reviews. My husband was t-boned in December. State Farm helped us out but then dropped us 7 months later. We received a letter out of the blue one day telling us they were canceling our auto policy due to the accident on record. Thought that’s what insurance policies were for? We have been faithful customers for years, using this company for our life insurance and home owners as well. Despite many companies telling us State Farm is one of the worst when it comes to insurance claims, we will stuck with them. For years. Then one accident and we are suddenly dropped. Very disappointed. Will be taking my business elsewhere.
And in case you’re thinking “there has to be more to this story” the answer is no, this is 100% the truth."
Profile photo of Brown Grrl

Brown Grrl

August 6, 2023

5  out of  5
rating by Brown Grrl
"Best insurance agent ever. I’ve called him for life’s challenges & honestly he is there for me even if it’s not just a policy question. Most people only care if sales are included, but not Kevin. I’m not sure if he has a fiduciary bond but this man exemplifies heart, courage & compassion. He’s always on top of things and has called to make suggestions or provide any information that may be relevant to a policy change or follow. If your lucky enough to have him as an agent then you know. If not give his office a call."
Profile photo of Valerie Kneeland

Valerie Kneeland

June 6, 2023

5  out of  5
rating by Valerie Kneeland
"Kevin helped me through my mother's passing. Kevin took over our business when our previous agent retired. Kevin is knowledge and helpful"
We responded:
"Hi Valerie, thank you so much for the kind words. I look forward to continuing to help you and your family for many years. "
Profile photo of Angelina Cruse

Angelina Cruse

March 23, 2023

5  out of  5
rating by Angelina Cruse
"Great service, and great team behind Kevin. I couldn’t recommend this office enough!"
We responded:
"Hi Angelina! Thank you so much for the kind review. Really appreciate it! "
Profile photo of Lisa Hyndman

Lisa Hyndman

January 17, 2023

5  out of  5
rating by Lisa Hyndman
"Like a good neighbor, State Farm is there! This slogan describes Kevin Thomas and his staff! I just had my first car accident EVER and State Farm was there! Kevin’s team walked me through what I needed to do and how to get it all done! What would I have done without the empathy and understanding shown to me? I wish I still had that perfect record but glad they were my “neighbor” through all of this! Thank you, Kevin Thomas!"
We responded:
"Hi Lisa! Thank you so much for the kind review. Glad we were able to help make the insurance claim a little easier to navigate.

-Kevin J Thomas, Agent"
Profile photo of Bennett Brauer

Bennett Brauer

January 11, 2021

5  out of  5
rating by Bennett Brauer
"To whom it may concern: I have been a loyal customer with Geico for many years, but after speaking with an agent in your office I now realize the error of my ways, and am hereby switching to State Farm. I just got off the phone with Lisa Cichon, and she was somehow able to save me over 50% per month on my auto insurance, and also got me to add renter's insurance too. I feel that she is the single greatest saleswoman in history, she could sell a ketchup popsicle to a woman in white gloves. Plus she has a great phone voice.

In closing, I demand that she be promoted immediately.

Sincerely,
Nicholas R. Emerson"
We responded:
"Hi Nicholas!
Thank you so much for the nice words. Great to hear your experience went well. I really appreciate you trusting our agency to help with your insurance needs.

-Kevin J Thomas, Agent"
Profile photo of MaryEileen Rufkahr

MaryEileen Rufkahr

May 13, 2020

5  out of  5
rating by MaryEileen Rufkahr
"Meghan Thomas was so helpful when I switched insurance providers during Covid-19. She kept in touch via e-mail and phone. Everything was done in a timely manner. I am happy to have made the switch!"
We responded:
"Hi MaryEileen!
Thank you so much for the kind review. I really appreciate you allowing my agency to help with all your insurance needs.

-Kevin J Thomas, Agent"
Profile photo of Ryan Garlich

Ryan Garlich

April 28, 2020

5  out of  5
rating by Ryan Garlich
"Kevin and team are super helpful and some of the nicest people! Highly recommended!!"
We responded:
"Hi Ryan!
Thank you for the kind words. I really appreciate your family trusting my agency with all your insurance needs.

-Kevin J Thomas, Agent"
Profile photo of Chelsea Magnuson

Chelsea Magnuson

April 24, 2020

5  out of  5
rating by Chelsea Magnuson
"Meghan Thomas has been a great agent to work with. Very knowledgeable and helpful."
We responded:
"Hi Chelsea!
Thank you so much for the review. I really appreciate you allowing my agency to help with all your insurance needs.

-Kevin J Thomas, Agent"
Profile photo of Zach Allen

Zach Allen

April 23, 2020

5  out of  5
rating by Zach Allen
"This branch runs a tight ship. Organized and responsive. No surprises on my bill ever and real advice on the correct amount of coverage. Home owners, car and life insurance customer. Meghan is my account manager and I needed her to shoot some documents over during closing on a new home on short notice... done. Got pulled over and didn’t have my wallet and I at least wanted to provide registration so I emailed her and she sent me a copy before the officer got to my window. Thank you!"
We responded:
"Hi Zach! Thank you so much for the kind words. I really appreciate you trusting my agency to handle all of your insurance needs.

-Kevin J Thomas, Agent"
Profile photo of Alan Schneider

Alan Schneider

February 27, 2020

5  out of  5
rating by Alan Schneider
"The people who work there are excellent they work with you they don't mess around they are spot-on and their prices are better than competitive I've dealt with all the others and they have they shoot you one rate and then they change it the State Farm Kevin Thompson's office has just been"
We responded:
"Thank you so much for the review, Alan! We appreciate you as a customer and look forward to helping with other insurance and financial services.

-Kevin J Thomas State Farm Agent"
Profile photo of Sam James

Sam James

August 21, 2019

5  out of  5
rating by Sam James
"Kevin and his staff were very welcoming and knowledgeable about my personal insurance needs. He made honest recommendations based on my families criteria and spent time to get to know us. I would now consider Kevin not just my insurance agent, but a friend as well.

I would recommend his services for your insurance needs he truly is a good neighbor!

Sam James"
We responded:
"Thank you so much, Sam! We appreciate you trusting us to take care of your families insurance and financial needs."
Profile photo of Josh H

Josh H

August 21, 2019

5  out of  5
rating by Josh H
"Kevin and his team far exceeded our expectations! Great customer service and always willing to help!"
We responded:
"Thank you for the kind words, Josh! Happy to hear that you can depend on our agency to help with insurance."
Profile photo of Danny O'Brien

Danny O'Brien

August 21, 2019

5  out of  5
rating by Danny O'Brien
"It is a pleasure working with Kevin and his team! They're extremely knowledgeable and have consistently provided excellent customer service."
We responded:
"We appreciate the feedback, Danny! We look forward to continuing to help with insurance and financial services."
Profile photo of MItchell Lynch

MItchell Lynch

February 14, 2019

5  out of  5
rating by MItchell Lynch
"Thabk you Meghan great customer service"
Profile photo of James Kolb

James Kolb

January 6, 2019

5  out of  5
rating by James Kolb
"Very good agent. Highly recommended. Honest, plays out all options with taking your financial as l concerns in consideration. Good agent."
We responded:
"Thank you James! We look forward to helping you with insurance and financial services for many years."
Profile photo of Ali Wells

Ali Wells

June 1, 2018

5  out of  5
rating by Ali Wells
"Kevin is very knowledgeable and personable. He’s always happy to help in any way he can."
We responded:
"Thank you so much, Alison! We look forward to continuing to help you and your family with insurance and financial services!"
Profile photo of DANIELLE SPROULL

DANIELLE SPROULL

May 24, 2018

5  out of  5
rating by DANIELLE SPROULL
"Kevin and his team are wonderful to work with! Always there to answer any questions. Super friendly and always sure to make you feel comfortable."
We responded:
"Thank you so much, Danielle! I look forward to helping you and your family for many years with insurance and financial services."
Profile photo of Brian Jett

Brian Jett

May 24, 2018

5  out of  5
rating by Brian Jett
"Kevin Thomas is a pleasure to do business with. Not only is he highly knowledgeable in the insurance arena, his professionalism and integrity are second to none! There’s no one I would trust more to handle all my insurance needs.
- Brian"
We responded:
"Thank you so much, Brian! I appreciate you and your family trusting us to help."
Profile photo of Nicole Allen

Nicole Allen

May 23, 2018

5  out of  5
rating by Nicole Allen
"Very personable and respectful!"
Profile photo of Terry Thomas

Terry Thomas

May 23, 2018

5  out of  5
rating by Terry Thomas
"Friendly and knowledgeable. Great service."